Firewatch Employee Awards 
April to June 2012 
The hard work at Firewatch Group hasn't gone unnoticed... 
Customer Recognition - £20 voucher 
Emma Moore, FWG office 
Emma has been mentioned by a number of customers for her excellent telephone manner and efficiency 
Jan Lloyd, Brunel Maintenance 
Mentioned for his work particularly at Trinity School 
Manager Recognition - additional paid days holiday 
Graham Wyatt, Firewatch Alarms 
"I have spoken to Paul and on this occasion we would like to nominate Graham Wyatt, in Paul's words " Can we nominate Graham, as he doesn't mind doing anything you ask at any hour, he deals with the engineers calls morning and night, and is very rarely home before 5:30. any survey work that he does is normally supported by on site survey sheets and drawings if needed with all the correct information present." I would like to add that Graham always has a good rapport with his customers."  
Jon Limer, Fire Alarm Division Manager 
Total Event Hire 
"With reference to the quarterly rewards, I can't really nominate one person but would like to mention all of the staff for a real team effort during a very busy time, made a lot harder by the wettest period in living memory. The drivers for coping with wet muddy fields, week in week out. the washing staff for turning the equipment round in record time for the following weekend. The office staff for dealing with the mountain of paperwork, emails and phone calls. the order picking/quality/maintenance team for coping with the numerous changes and last minute orders - A REAL TEAM EFFORT."  
Robin Hammond, General Manager 
The directors have decided that somebody should be acknowledged on behalf of the team and therefore would like to award Dawn Barker with a £20 voucher. 
Congratulations to all! 
CEO Martin Smith with Emma Moore, Graham Wyatt, Dawn Barker and Robin Hammond 
Jan Lloyd, Brunel Maintenance 
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Group Head Office, 1 Brunel Road, Newton Abbot, Devon TQ12 4PB 
tel: 0800 783 4171 fax: 01626 363172 
email: info@firewatchsouthwest.co.uk 
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