Firewatch Employee Awards 
January - March 2012 
Customer Recognition 
From January to March 2012 there were a number of employees mentioned by customers for their excellent work, including Steve Chancellor, Simon Harrison, Andrew Harvey, Ernie Sowten, Paul Booth, Jan Lloyd and Steve Stubbs. Congratulations to you all! 
"Steve Chancellor has had excellent feedback from many clients on the professionalism and quality of content in his training courses, which has resulted in clients rebooking with us."  
Simon Molloy, Sales and Training Manager 
"We have received complimentary emails and replies from new and existing clients on the quality of design and production of the many signs we have made."  
Chris Penney, A-Signs Manager 
Firewatch are pleased to award Steve Chancellor and Andrew Harvey a gift voucher each! 
Steve Chancellor, Fire Training Officer 
Andrew Harvey, A-Signs Assistant Manager 
Manager Recognition 
Again there have been a number of nominations! 
The winner of an additional days holiday is Simon Harrison, who has on more than one occasion been mentioned by his management team, for his excellent customer service skills and his professional attitude. 
"Simon surveyed a large key account for me with a view to providing a service price, Simon carried out a detailed comprehensive survey but then took the time to type up a report in his own time using his own equipment and resources, Simon always shows a professional approach and commitment. Also Roy Blunt and Simon Molloy commented on his excellent and thorough approach."  
Jon Limer, Fire Alarm Division Manager 
Well done to Simon Harrison! 
The runner up is Martine Sowten, awarded with a gift voucher, who was nominated for her cooperation with the various managers and using initiative in particular when dealing with training enquiries.  
"Martine has been outstanding in dealing with the workload thrown at her in this first quarter. She has dealt with over 130 fire risk assessments with Kirsty's help. Also whilst a colleague was off at the start of the year, she helped me considerably with the day to day enquiries of training, and even selling some."  
Roy Blunt, Group Sales Manager 
Congratulations Martine and well done! 
Martine Sowten, Office Receptionist 
Simon Harrison, Fire Alarm Engineer 
Max Willey, Managing Director of Firewatch presenting the awards 
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Group Head Office, 1 Brunel Road, Newton Abbot, Devon TQ12 4PB 
tel: 0800 783 4171 fax: 01626 363172 
email: info@firewatchsouthwest.co.uk 
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