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Peace of Mind 
 
Your best interests are at the forefront of our priorities and all our operational staff wear a company uniform, carry identification and CSCS Health and Safety ID cards. We insist they are all CRB checked – given that some of the region’s top educational establishments are Firewatch clients, Firewatch offer you peace of mind. 
 
Engineers and technicians are also equipped with camera phones to record site issues and all company vans have tracker units: in an emergency, our telephone receptionist will direct the closest member of staff to your premises. 
 
Competency 
 
As the first fire protection company in the UK to achieve approval for both of the BAFE* maintenance and installation of fire alarms and fire extinguishers schemes, Firewatch is committed to maintaining the highest of standards. If you are an employer, manager or premises owner you are the “responsible person” and as such have a duty of care to ensure you employ a “competent contractor”. Whether you require maintenance of two or three fire extinguishers or the installation of a complete fire alarm system, Firewatch will give your request its fullest attention. 
 
Third Party Accreditation 
 
To ensure best practice and consistency we invested in a quality systems and have ISO 9001 quality accreditation for our administration, as well as with BAFE* (British Approvals for Fire Equipment), which runs two schemes to accredit companies and engineers in the practical application of the standards. That is why we invest in comprehensive training programs with accredited examinations. Firewatch are also members of other accreditation schemes such as CHAS and CONSTRUCTIONLINE. 
 
Insurance 
 
We are insured by the fire industry’s leading insurer: 
 
Sutton Specialist Risks Ltd 
 
FOR THE SUPPLY, SERVICING AND MAINTENANCE OF PORTABLE AND FIXED FIRE EXTINGUISHERS AND HOSE REEL SYSTEMS. SUPPLY OF SIGNS, FIRE BLANKETS AND OTHER MISCELLANEOUS FIRE PROTECTION EQUIPMENT. INSTALLATION AND MAINTENANCE OF FIRE ALARMS, EMERGENCY LIGHTING AND SPRINKLER SYSTEMS. CUSTOMER TRAINING AND FIRE ASSESSMENTS. 
 
Employers’ Liability with an indemnity limit of £10 million Public and Product Liability with an indemnity limit of £5 million (This includes Efficacy*) and Professional Indemnity. 
 
*Efficacy - the failure of any product to perform the function it was designed for or failure to provide services in the normal course of business 
 
Read what our customers think of our services here 
Copyright © 2017 Firewatch South West Ltd 
Group Head Office, 1 Brunel Road, Newton Abbot, Devon TQ12 4PB 
tel: 0800 783 4171 fax: 01626 363172 
email: info@firewatchsouthwest.co.uk 
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